• Q.1 Does the treatment hurt?
  • Q.2 Is hair removal treatment expensive?
  • Q.3 Are additional charges really unnecessary?
  • Q.4 Are aftercare cosmetics necessary?
  • Q.5 Does the hair fall out on the day of treatment?
  • Q.6 How many sessions are needed?
  • Q.7 How long does it take for one treatment?
  • Q.8 Do you accept people during menstruation?
  • Q.9 What questions will be asked during the counseling?
  • Q.10 Can a person with delicate skin receive the treatment?
  • Q.11 Does the cost differ depending on the type and density of hair?
  • Q.12 I have never had hair removal treatment. Is it really safe?
  • Q.13 May I bring my small child with me?
  • Q.14 What is optical hair removal?
  • Q.15 Is it possible to treat suntanned skin?
  • Q.16 Is it possible to cancel appointments?
  • Q.17 Do you treat men?
  • Q.18 Do you treat skin with tattoos?
  • Q.19 I am pregnant. Do you treat pregnant women?
  • Q.20 Do you treat minors?
  • Q.21 Do you have English-speaking staff members?
A.1 Does the treatment hurt?
Self-treatment is cost-saving and convenient. You might consider it to be the easiest way for you. However, there are risks you should be aware of.

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A.2 Is hair removal treatment expensive?
MuseePlatinum employs an open and reasonable fee structure. We do not ask for any extra charges such as an admission fee, annual membership fee, and aftercare cosmetics. We charge only the indicated prices for treatment services. Please feel assured when using our services.

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A.3 Are additional charges really unnecessary?
Yes, it is not necessary to pay any other charges in addition to the indicated prices for treatment. As MuseePlatinum specializes in hair removal treatment, we do not need to solicit customers to use other esthetic courses. We do not sell cosmetic products such as hair-removal gel, lotion, and moisturizer in our salon.

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A.4 Are aftercare cosmetics necessary?
No, they are not necessary. MuseePlatinum uses high-performance state-of-the-art hair-removal equipment, so aftercare products are unnecessary.

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A.5 Does the hair fall out on the day of treatment?
The hair will fall out in around two weeks along with the generation of new skin. It usually takes about two weeks depending on the individual’s skin condition.

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A.6 How many sessions are needed?
Please visit us once every two months to obtain a long-lasting effect.

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A.7 How long does it take for one treatment?
That depends on the area being treated. For underarms, it usually takes 15 to 20 minutes. It is convenient even for busy people and you can visit us even after work.

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A.8 Do you accept people during menstruation?
It is usually all right. However, we might not be able to serve a person with serious skin irritation or who is suffering from heavy cramps, or depending on the area to be treated.

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A.9 What questions will be asked during the counseling?
We will ask about your hair-removal experiences in the past and current physical condition. In addition, we will answer any questions to eliminate your worries. Then, we will explain about MuseePlatinum’s system and fee structure.

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A.10 Can a person with delicate skin receive the treatment?
Please do not worry. We apply treatments that are gentle to the skin. In addition, we will conduct a skin examination beforehand.

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A.11 Does the cost differ depending on the type and density of hair?
No, the same price applies to the same area. However, there might be differences in the period required for treatment.

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A.12 I have never had hair removal treatment. Is it really safe?
It is very safe. Please ask any questions to eliminate your worries during the counseling.

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A.13 May I bring my small child with me?
We must decline customers who are accompanied by a small child because we conduct careful treatment using precision equipment. We are also afraid that a small child might get injured in our salon.

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A.14 What is optical hair removal?
Optical hair removal is a method that uses a flash lamp. It removes hair by exposing the skin to light that acts on the dark hair only. The effectiveness might be weaker in hair of light color and it is difficult to use this method for people with a dark skin complexion. Please contact us for more information.

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A.15 Is it possible to treat suntanned skin?
If you get a suntan, your skin is in a very sensitive condition. Therefore, in principle, we do not perform the treatment on such skin. Please make every possible effort not to get a suntan after the treatment.

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A.16 Is it possible to cancel appointments?
Reservations for treatment may be cancelled by the day prior to the reservation date. Cancellation charges will be imposed for cancellation on the reservation date or for no-shows.

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A.17 Do you treat men?
MuseePlatinum is a salon exclusive for women.

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A.18 Do you treat skin with tattoos?
We do not treat skin with tattoos. Please contact us for more information.

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A.19 I am pregnant. Do you treat pregnant women?
There is no possibility that the treatment will harm the fetus or mother during pregnancy by removing hair. However, there is a possibility that a pregnant or lactating woman cannot obtain satisfactory results because her hormone balance is different from what it usually is. The treatment can be offered after birth and menstruation reoccurs. Please contact us for more information.

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A.20 Do you treat minors?
Yes, as long as you obtain approval from your parents. Please contact us for more information.

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A.21 Do you have English-speaking staff members?
A. We are afraid that only a few staff members speak English in whole salons in Japan. We try our best to communicate with English-speaking customers. However, unfortunately we may not be able to deal with all the inquiries full well. We are sorry for the inconvenience.

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